Privacy Policy

1. Introduction

At Plan360, your privacy is our priority. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our event planning and digital invitation services. This policy is aligned with the general data protection principles and the Personal Data Protection Act No. 9 of 2022 of Sri Lanka.

2. Information We Collect

We may collect personal data that you voluntarily provide to us when you register on the site, express an interest in obtaining information about us or our products and services, or otherwise contact us. The personal information that we collect depends on the context of your interactions with us and the Services.

• Contact Information: Full name, email address, and phone number.
• Event Details: Dates, times, venues, and descriptions of your events.
• Guest Information: Names and optionally contact details of your guests if you utilize our private RSVP functionalities.
• Financial Data: We collect payment proofs (e.g., bank transfer receipts) for verification purposes. We do not store direct credit card numbers.
• Communications: Any correspondence or notes you provide regarding design preferences or general inquiries.

3. How We Use Your Information

We process your personal information for a variety of business purposes, including:

• To fulfill and manage your orders for digital invitations.
• To create and secure your account (e.g., sending OTPs for verification).
• To provide and deliver the requested event planning tools.
• To respond to your inquiries and offer customer support.
• To process your manual payment proofs and verify transactions.

4. Sharing of Your Information

We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations.

• Public Invitations: Once your invitation is published, the specific URL is live and accessible. We implement `noindex, nofollow` meta tags to deter search engines from indexing your private event details, but anyone with the direct link can view it.
• Payment Proofs: Payment proofs are stored securely and are only accessible by authorized Plan360 administrators. They are never exposed publicly.
• Service Providers: We may share data with third-party vendors who perform services on our behalf, such as cloud hosting and email delivery services (e.g., Resend).

5. Data Security

We implement appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

6. Your Privacy Rights

Under the Personal Data Protection Act No. 9 of 2022 of Sri Lanka, you have rights regarding your personal data:

• Right to Access: You can request access to the personal data we hold about you.
• Right to Rectification: You can request that we update or correct inaccurate data.
• Right to Erasure (Withdrawal of Consent): You can request that we delete your account and personal data, subject to certain legal and operational constraints (e.g., retaining payment records for tax purposes).

To exercise these rights, please contact us using the details provided below.

7. RSVP and Guest Data

If you use our platform to manage guests, you are responsible for ensuring you have the right to provide their information to us. Plan360 will only use guest data to process RSVPs for your specific event and will not use it for marketing or independent purposes. Guest browser sessions may use secure markers to manage RSVP submissions.

8. Updates to this Policy

We may update this privacy notice from time to time. The updated version will be indicated by an updated "Last Updated" date and the updated version will be effective as soon as it is accessible. We encourage you to review this privacy notice frequently.

9. Contact Us

If you have questions or comments about this notice, or wish to exercise your data rights, you may email us at privacy@plan360.online or contact us through our website.